Terms & Conditions

Terms & Conditions


Can I return my item?

Eligible items for returns must have the tags attached and be in original, unworn condition. Items must come from a smoke free home and be returned within 14 days of purchase. Contact the store to begin the return process. All sale items are final sale and cannot be returned or exchanged. No exceptions.

When will my refund be issued?

Refunds on eligible items will be issued within 5 days of the item(s) being received by the TruKC.

What about shipping?

Shipping costs will not be refunded for returned items. Cost to ship returned items is the responsibility of the customer.

Can I return sale items?

All sale items are final sale and cannot be returned or exchanged. No exceptions.

Need more help?

Customer satisfaction is a huge priority! We want to you love your purchase. Please contact us if you have questions regarding our terms or need help.

Email: sarah@thetrukc.com
Phone: 913-909-1901

Have a question? Give us a call 913-909-1901 or send an email.

© 2020 The TruKC